Newly L4M2 Exam Dumps [2026] For Massive Achievement

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CIPS Defining Business Needs Sample Questions (Q64-Q69):

NEW QUESTION # 64
Raheem, Head of Procurement, uses a performance specification for a new intelligent patient record IT system. Is this correct?

Answer: D

Explanation:
Comprehensive and Detailed Explanation (from CIPS L4M2: Specification Design) Performance specifications describe what the product or service must achieve, not how to achieve it.
CIPS recommends them when:
* Innovation or supplier expertise is desired, and
* Outcomes can be measured functionally.
For an intelligent IT system, suppliers can design innovative solutions if the focus is on performance outcomes rather than technical conformance.
Relevant CIPS L4M2 Sections:
* Types of specifications (performance, conformance, output)
* Encouraging innovation through supplier freedom


NEW QUESTION # 65
When procuring a machinery, at which stage buyer must check whether it is working to the stand-ards set out in the design specification?

Answer: A

Explanation:
Through-life Management involves the life-cycle management of the products, services and activities required to deliver a fully integrated capability to the customer, while reducing the cost of ownership for the customer.
Diagram, table Description automatically generated

Source: Andrew Graves
The installation stage occurs in In-Service Operations. At this stage, the machinery is shipped and installed on the buyer's premises and check to ensure that it is working to the standards set out in the design specification.
Reference: CIPS study guide page 130
LO 3, AC 3.2


NEW QUESTION # 66
Facing fiercer competition at home and abroad, IKEA, the leading furniture retailer, needs to im-prove its competitiveness. In order to do this, IKEA must decrease operating costs and improve quality of current and new retail stores. The company establishes a project team. The job of the team is to collect data on performance from multiple stores in several countries, then select the best performing one. The team will work closely with best performing store and study its processes. After the research, the team will recommend best practices to other retail stores. IKEA management can also apply these practices to new stores in the future. Which of the following correctly describe the process undertaken by IKEA project team?

Answer: B

Explanation:
Basically, IKEA project team is undertaking the following process:
A picture containing text, businesscard Description automatically generated

This is a typical benchmarking process. Benchmarking is defined as the process of measuring products, services, and processes against those of organizations known to be leaders in one or more aspects of their operations. Benchmarking provides necessary insights to help you understand how your organization compares with similar organizations, even if they are in a different business or have a different group of customers.
In the scenario, benchmarking process is undertaken within subsidiaries of IKEA, thus it is internal.
Reference:
- CIPS study guide page 49-51
- What is Benchmarking? Technical & Competitive Benchmarking Process | ASQ
- Internal Benchmarking at IKEA
LO 1, AC 1.3


NEW QUESTION # 67
A company is planning the procurement of an IT system and wants to agree a through-life contract with the supplier to ensure ongoing system support. The first step in producing that specification should be to:

Answer: D

Explanation:
Writing a high-quality specification is very crucial in every purchase. In through-life management, it is even more important since the assets often have very high value. Defining user requirement is the first step to write a specification. Without doing this right, many problems may arise in later stages.
Reference: CIPS study guide page 132
LO 3, AC 3.2


NEW QUESTION # 68
Which of the following is an advantage of competitive benchmarking over other types of bench-marking?

Answer: B

Explanation:
Competitive benchmarking
Competitive benchmarking is a direct competitor-to-competitor comparison of a product, service, process, or method. This form of benchmarking provides an opportunity to know yourself and your competition better; combine forces against another common competitor. An example of competitive benchmarking within the Department of Defense, might include contrasting Army and Air Force supply systems for Joint initiatives. Within the private sector, two or more American car companies might benchmark for mutual benefit against common international competitor; or, rival chemical companies benchmark for environmental compliance.
Benefits
- Comparing like processes
- Know your competition better
- Possible partnership
- Useful for planning and setting goals
- Similar regulatory issues
Challenges
- Difficult legal issues
- Relatively low performance improvement
- Threatening
- Limited by trade secrets
- May provide misleading information
- May not get best-in-class comparisons
- Competitors could capitalize on your weaknesses
Source: USN Benchmarking Handbook
Reference:
LO 1, AC 1.3


NEW QUESTION # 69
......

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CIPS Level 4 Diploma in Procurement and Supply L4M2 latest actual dumps & Valid L4M2 exam dump torrent

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